Privacy Policy

1. Introduction
Welcome to Threads & Terrain LLC ("Threads & Terrain," "we," "our," or "us"). We value your
privacy and are committed to protecting the personal information you share with us. This Privacy
Policy explains what information we collect, how we use it, when we share it, and the choices
you have regarding your personal information when you visit our website or use our travel
planning services.
By using our website or submitting information through our forms, you agree to the practices
described in this Privacy Policy.

2. Information We Collect
Depending on how you interact with Threads & Terrain, we may collect the following information:
Personal Information
● Name
● Email address
● Phone number
● Mailing address (if necessary)
● Emergency contact information
Travel Information
● Desired destinations
● Travel dates
● Budget
● Number of travelers
● Travel preferences
● Accessibility requests
● Frequent traveler program numbers
● Passport information (only when necessary for planning or booking travel)
Payment Information
Payments are securely processed through trusted third-party payment providers. Threads &
Terrain does not store your complete credit card information.
Website Information
When you visit our website, we may automatically collect information such as:
● IP address
● Browser type
● Device type
● Operating system
● Pages visited
● Time spent on our website
● Referral source
● General website usage information

3. How We Use Your Information
We use your information to:
● Respond to inquiries
● Plan personalized travel experiences
● Coordinate reservations with travel suppliers
● Process payments
● Communicate regarding your trip
● Provide itineraries and travel documents
● Improve our website and services
● Provide customer support
● Send newsletters, promotions, or business updates if you choose to receive them
We do not sell your personal information.

4. Sharing Your Information
We only share your information when necessary to provide the travel services you request.
This may include sharing information with:
● Airlines
● Hotels
● Tour operators
● Transportation providers
● Travel insurance providers
● Payment processors
● Technology providers that help us operate our business, such as booking and client
management platforms
We may also disclose information when required by law or to protect our legal rights.

5. Cookies & Analytics
Our website may use cookies and similar technologies to:
● Improve website functionality
● Remember your preferences
● Analyze website traffic
● Better understand how visitors use our website
You may choose to disable cookies through your browser settings; however, some features of
the website may not function properly.

6. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your
personal information. While we strive to safeguard your information, no method of electronic
transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices
You may contact us at any time to:
● Request access to your personal information
● Correct inaccurate information
● Request deletion of your personal information, where legally permitted
● Opt out of receiving marketing communications

8. Third-Party Websites
Our website may contain links to third-party websites for your convenience. Threads & Terrain is
not responsible for the privacy practices, content, or policies of those websites. We encourage
you to review their privacy policies before providing personal information.

9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect
personal information from children.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices
or applicable laws. Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please
contact us:
Threads & Terrain LLC
Based in Des Moines, Iowa
Email: ohara@threadsandterrain.com
Website: www.threadsandterrain.com